– Display adequate information on prevention measures, both in Italian and English
– Body temperature may be detected, preventing access in the event of a temperature> 37.5 ยฐ C.
– Ensure compliance with social distance of at least one meter in all common areas and encourage the differentiation of marked paths within the hotel, with particular attention to the entrance and exit areas.
– The desk and reception desk workstation should be equipped with physical barriers (e.g. screens); in any case, favouring electronic payment methods and online booking management, with automated check-in and check-out systems where possible.
– Guests must always wear a mask, while employees are required to use the mask always when in the presence of customers and in any case in all circumstances where it is not possible to guarantee the interpersonal distance of at least one meter.
– Ensure a wide availability and accessibility to hand hygiene systems with hydro-alcoholic solutions in various locations within the hotel, promoting frequent use by customers and employees.
– The use of lifts must be such as to allow respect for interpersonal distance, albeit with a mask, providing for any exceptions in the case of members of the same family / group of travelers.
– Ensure the frequent cleaning and disinfection of all rooms, with particular attention to common areas and surfaces touched more frequently (handrails, light switches, elevator buttons, door and window handles, etc.).
– A series of standards have been established for what concerns the microclimate. The verification of the ventilation characteristics of the premises and ventilation systems is fundamental, guaranteeing air changes and indoor air quality.
– Customers cannot serve themselves at the buffet, the service of which will only be ensured through the dining room staff with table service, upon communication to the customer of the relative availability. The food will be protected and adequately shielded by customers.
– Pools and wellness centres remain closed